Skip to Main Content
GENERAL POLICIES
Q

Are coolers allowed at ESPN Wide World of Sports Complex?

A Yes, coolers are allowed at ESPN Wide World of Sports Complex, however all coolers must adhere to the Cooler Policy. Guests will not be permitted to carry coolers into ESPN Wide World of Sports Complex except as follows:

  • Guests may bring a single cooler for personal use.
  • Coaches may bring a single cooler for team use.
  • ESPN Wide World of Sports Complex reserves the right to limit cooler number and size based on potential obstruction for other Guests and safety.
  • For safety concerns cooler use is restricted in indoor venues.
  • Coolers are not allowed at ESPN Wide World of Sports Complex during certain separately ticketed events including but not limited to Atlanta Braves Spring Training and the AdvoCare Invitational.
  • Alcoholic beverages and glass containers are not permitted.
Q

What is the weather policy at ESPN Wide World of Sports Complex?

A In the event of inclement weather including lightning, all competitions will be halted and all guests will be directed by public address announcements and Disney Cast Members to appropriate shelter areas. Please refer to tournament rules for information on specific policies for your event.
Q

Are pets allowed at ESPN Wide World of Sports Complex?

A Pets are not permitted at ESPN Wide World of Sports Complex, however trained service animals are allowed at the Complex, as well as most locations throughout the Walt Disney World® Resort.
Q

Do I need to bring lawn chairs, blankets, etc? What seating options are available for guests?

A There are multiple seating options throughout the Complex. We currently offer both indoor and outdoor bleachers, picnic tables, as well as covered pavilions. Depending upon the location of your event, and also due to audience volume, lawn chairs are permitted in the Complex at fields and facilities with the exception of Champion Stadium, HP Fieldhouse, J Center and the Grill.
Q

Are tents allowed at ESPN Wide World of Sports Complex?

A Yes, tents are allowed at ESPN Wide World of Sports Complex but guests are required to adhere to the ESPN Wide World of Sports Complex Tent Policy. The ESPN Wide World of Sports Complex Tent Policy allows for the use of tents on Complex grounds as long as the following stipulations are adhered to:

  • Only pop-up style tents are allowed, however no stakes, ropes or weights are permitted
  • The tent can be no larger than 10' x 10'
  • No tents can be left overnight (all tents must be removed at the end of each day)
  • Tents must come down during storms
  • ESPN Wide World of Sports Complex is not responsible for damage
  • We reserve the right to require tents to be taken down for visual obstruction, weather, or blocking of flow of traffic
  • The tent cannot display advertising or logos
Q

Is there a smoking policy at ESPN Wide World of Sports?

A Smoking is permitted in clearly marked, specially selected outdoor areas only. ESPN Wide World of Sports Complex currently offers 9 designated smoking areas. These include:

  • Baseball Quad Smoking Area
  • HP Field House East Smoking Area
  • HP Field House West Smoking Area
  • Field 15 Smoking Area
  • J Center Smoking Area
  • Showcase Fields Smoking Area
  • Field 7 Smoking Area
  • Field 9 Smoking Area
  • Field 26 Smoking Area

You can locate the smoking areas by consulting the official ESPN Wide World of Sports guide map, or by inquiring with a Cast Member.
Q

I've misplaced an item. Is there a Lost and Found I can visit?

A Like the rest of the Walt Disney World® Resort, ESPN Wide World of Sports Complex takes special care to help locate your missing items. All found items are returned to, and remain at, the Information Booth. The Information Booth is located to the right of the ESPN Wide World of Sports Grill Patio, across from Champion Stadium

Highly valuable items such as wallets, purses, credit cards, prescription glasses, camera, and sporting equipment are held for 90 days. Items of lesser value such as sunglasses, toys, and t-shirts are held for 30 days.

To check if your lost item has been found, you can call the Information Booth at (407) 939-4122.
Q

Are there banking services available at ESPN Wide World of Sports Complex? Where can I find the closest ATM?

A While ESPN Wide World of Sports Complex does not have an on-site banking facility, we do provide ATM services for guests needing to withdraw cash. There are currently 3 ATM locations available at the Complex. They can be located on the official ESPN Wide World of Sports guide map or by asking a Cast Member. The current ATM locations are:

  • 3rd Base Outer Concourse ATM
  • Box Office ATM
  • Champion Stadium Entrance ATM

Guests are able to utilize Suntrust Bank in Lake Buena Vista for any additional banking needs, regardless of whether they have an account or not. Sun Trust Bank is located at 1675 Buena Vista Drive, Lake Buena Vista, FL 32830. They are open Monday-Friday and can be reached at (407) 762-4786 or (800) 786-8787.
Q

What forms of payment are accepted at ESPN Wide World of Sports Complex?

A We accept a number of payments at both ESPN Wide World of Sports Complex, as well as the Walt Disney World® Resort. These include cash (U.S. Currency), Traveler's Checks (U.S. Dollars) with valid photo ID, Credit Cards (Visa, MasterCard, American Express, Discover, and Diners Club). We also accept Walt Disney World Gift Cards. For more information on accepted payments, please visit disneyworld.com.

Need More Help?

Use the links below if you need help or aren't finding answers to your questions.

or

Call (407) 541-5600
Available Monday – Friday
9:00 am – 5:00 pm EST

Stay Up to Date

Get the latest information and details about events at the ESPN Wide World of Sports Complex.

v 1.7.50 s
e production h n7prnablamp02