FAQs

ESPN WIDE WORLD OF SPORTS FAQ's

GENERAL FAQ

What personal items can I bring inside ESPN Wide World of Sports Complex?

A Guest can bring professional photography and recording equipment, wagons, folding chairs and umbrellas inside ESPN Wide World of Sports Complex. Please be sure to view the Walt Disney World Resort Property Rules for a full list of items not allowed inside of ESPN Wide World of Sports Complex.

Can we drop off our team equipment ahead of time for events that we are registered for?

A For select events taking place at the ESPN Wide World of Sports Diamondplex or MARATHON Sports Fields at ESPN Wide World of Sports Complex, teams will be able to drop off equipment in the designated drop-off zone for loading onto an equipment cart. Please follow the signs to the designated zones. One team representative must escort the equipment to the field. The equipment cart is for transportation of equipment only.

Are there admission fees to enter ESPN Wide World of Sports Complex?

For Guests who are not athletes or coaches participating in an event, an admission fee is required for entrance into ESPN Wide World of Sports Complex.

General ESPN Wide World of Sports Complex admission prices are as follows:

Adults (ages 10+): $19.50
Children (ages 3 – 9): $14.50

For many events, length-of-event admission tickets are available. See event-specific information for pricing.

Please note that Premium and Special Events may require additional charges. Pricing is subject to change without notice.

How can I view daily highlights from events at ESPN Wide World of Sports Complex?

For Guests visiting the Complex during the day, be sure to check our Digital Boards and Info Screens located throughout the facility. Event highlights are packaged together just as you might see them on SportsCenter.

Can I wear a costume at ESPN Wide World of Sports events?

Please visit the Disney Theme Parks & Water Parks FAQ for detailed information regarding acceptable attire at ESPN Wide World of Sports.

Can I bring flags to events at ESPN Wide World of Sports Complex?

A For the safety of all of the spectators and athletes, please be sure to adhere to the following rules regarding bringing flags to events at ESPN Wide World of Sports Complex:

No flags of any kind that are larger than 3’ x 5’, regardless of how flag is intended to be carried, are permitted
Flag poles cannot be longer than 4 feet or have a diameter of more than 4 inches
No metal flag poles are permitted. Flag poles can be made of wood, plastic and/or PVC
Flag poles must have rounded or flat ends. No decorative or sharp ends will be allowed

Can I bring a cooler inside ESPN Wide World of Sports Complex?

Guests must adhere to the following Cooler Policy:

Guests my bring a single cooler for personal use
Coaches may bring a single cooler for team use
ESPN Wide World of Sports Complex reserves the right to limit cooler number and size based on potential obstruction for other Guests and safety
For safety concerns, cooler use is restricted in indoor venues
Coolers are not allowed at ESPN Wide World of Sports Complex during certain separately ticketed events
You may not bring Alcoholic beverages and glass containers into ESPN Wide World of Sports Complex

What happens if there is inclement weather during my event at ESPN Wide World of Sports Complex?

A In the event of inclement weather, including lightning, all competitions will be halted and all Guests will be directed by public address announcements and Disney Cast Members to appropriate shelter areas. Please refer to tournament rules for information on specific policies for your event.

Can I bring a tent to my event at ESPN Wide World of Sports Complex?

Yes, you may bring your personal tent to events at the Complex, however, you must adhere to the ESPN Wide World of Sports Complex Tent Policy, which lists the following stipulations:

Only pop-up style tents are allowed, however no stakes, ropes or weights are permitted
The tent can be no larger than 10’ x 10’
All tents must be removed from ESPN Wide World of Sports Complex at the end of the day. No tents can be left overnight
Tents must be taken down during storms
ESPN Wide World of Sports Complex is not responsible for damage to any personal tents
We reserve the right to require tents be taken down for visual obstruction, weather or blocking flow of traffic
Tents are not permitted to display any advertising or logos

Is there a Lost and Found location at ESPN Wide World of Sports Complex?

If you lose an item during your event at ESPN Wide World of Sports Complex, please visit the Box Office next to the Clubhouse Merchandise shop. If your event has ended, please visit the Walt Disney World Resort Guest Services Lost & Found page for more information on last and/or found items.

Are there banking services or ATMs available at ESPN Wide World of Sports Complex?

While ESPN Wide World of Sports Complex does not have an on-site banking facility, we do provide ATM services for our Guests. There are currently 2 ATM locations available at The Complex. They can be located at the official ESPN Wide World of Sports Complex guide map or by asking a Cast Member.

The current ATM locations are:

Box Office ATM
The Stadium Entrance ATM

For more information about ATM services and locations throughout Walt Disney World Resort, please visit the Walt Disney World Resort Guest Services ATM page.

DINING

What dining options are available at ESPN Wide World of Sports Complex?

A ESPN Wide World of Sports Complex offers several dining options for its event participants and spectators. Options include fast, casual dining at the ESPN Wide World of Sports Grill, boxed lunches for teams, snack carts, concession stands and more. Not all dining options are available during events, so be sure to check the ESPN Wide World of Sports website for dates and hours of operation and availability.

What types of food and beverages are available at the ESPN Wide World of Sports Complex?

A ESPN Wide World of Sports Complex offers a variety of food and beverage menu options to our Guests, including:

Burgers
Assorted sandwiches
Pizza
Fresh salads
Assorted desserts
Assorted beverages

Concession stands and traveling food carts, located throughout ESPN Wide World of Sports Complex, also offer a variety of snacks, including:

Peanuts
Pretzels
Popcorn
Bottled drinks
Plus more items

The locations and operating hours will vary depending on competition schedules.

Alcoholic Beverages
The ESPN Wide World of Sports Grill offers a full bar which is open during regular restaurant operating hours.

Does the ESPN Wide World of Sports Complex offer meal options for guests with special dietary requirements or food allergies?

A Both the ESPN Wide World of Sports Complex and the Walt Disney World Resort offer culinary options to meet many alternative dietary needs. When making dining reservations, be sure to indicate any food allergies or intolerances. The sooner we are made aware of these conditions, the faster we can provide you with alternate dining options.

For teams traveling in large groups, we can also accommodate most needs for boxed lunches that require vegetarian, vegan, gluten-free and kosher options.

For more information on special dietary requirements, please call (407) WDW-DINE or (407) 939-3463.

Important Information
Walt Disney Parks and Resorts will use reasonable efforts to prevent the introduction of the allergen of concern into the food through close attention during our sourcing, preparation and handling processes. However, it is ultimately up to the Guest to use his or her individual discretion to make an informed choice regarding whether to order any particular items. Walt Disney Parks and Resorts cannot guarantee that allergens may have been introduced during another stage of the food chain process or, even inadvertently, during preparation. We do not have separate kitchens to prepare allergen-free items or separate dining areas for Guests with allergies or intolerances.

Do you offer any packaged meal options for large groups or teams?

A Yes, at ESPN Wide World of Sports Complex we strive to provide our Guests with the most convenient options for dining in large groups. One of the many options includes a team meal plan. Offering a variety of food options, these individual boxed meals can be ordered in advance of your arrival and will be delivered to the location where your team is playing. Visit the Services page on the ESPN Wide World of Sports website to learn more about our boxed meals service.

What options are available for team meals?

A A Team meal options are available for all manner of dining throughout the day for breakfast, lunch and dinner. Menu options include:

Bagged Breakfast (Prices start at $8.99 per meal; inclusive of tax)

Fresh fruit
Muffins
Yogurt
Juice

Boxed Lunch (Prices start at $10.99 per meal; inclusive of tax)

Fresh sandwiches: Turkey, Ham & Cheese, Vegetarian and more
Applesauce
Cuties mandarin oranges
Chips
Fresh-baked cookie

Pizza and Caesar salad options are also available.

For a full list of menu options and pricing, please email wdw.ewwsboxedmeals@disney.com, if you have further questions regarding your order.

Please note that pricing and menu options are subject to change without notice.

How do I pre-order meals and snacks for my team and I how far in advance do I need to plc?

A You can pre-order your meal via email to wdw.ewwsboedmeals@disney.com, or by fax to (407) 939-4896. Please be sure to specify any special dietary requirements or food allergies when placing the order.

Team meal orders must be placed no less than 48 hours in advance of your event date. Deliveries for Saturday, Sunday or Monday must be received by 3:00 PM EST on Thursday.

Can I host a private party or team event at ESPN Wide World of Sports Complex?

A Yes, you can host a private event at ESPN Wide World of Sports Complex. Special food and beverage options are available for your event including catered meals or private parties. To learn more about Special Event options, please fill out the Contact Us form and a Disney Convention Catering Services representative will contact you.

MERCHANDISE

Where can I purchase specialty merchandise and souvenirs during my visit to ESPN Wide World of Sports Complex?

A We offer several merchandise shops and options for our guests. Be sure to visit the ESPN Clubhouse Shop, located just outside the entrance gates, where you can choose from our largest selection of apparel and gifts. Whether you’re looking for merchandise featuring your favorite sports team, Disney character or ESPN brand, this is the place to shop.

For Guests looking to truly capture the excitement of their ESPN Wide World of Sports Complex visit, we offer the Gameday Photo Experience. Become the star of your very own photo shoot as Gameday photographers follow you and your team throughout the competition, photographing the action. Photography packages, digital discs and photoproducts including posters, team photos and customized “ESPN The Magazine” covers are available. The Gameday Photo Experience is located inside HP Field House.

PHOTOGRAPHY

Can I book a photographer to document my competition?

A All participants at ESPN Wide World of Sports Complex are able to reserve a photographer through the Gameday Photo Experience. A photographer will be assigned to a specific player, or an entire team, and will follow them during their competition to document the action. As part of the Gameday Photo Experience, Guests can purchase specially-priced packages including team photos, action shots, customized “ESPN The Magazine” covers, posters, collages and more.

Space is limited for this experience and guests who are interested should book in advance of their trip. To book a photographer, or to inquire about special photography packages, please visit the Gameday Photos website.

Please note: Gameday Photos can only guarantee reservations for competitions, games and matches that physically take place at ESPN Wide World of Sports Complex. This package does not include coverage of off-site events. Please be sure to check your schedules as soon as they are published to confirm event locations.

Is equipment and locker storage available at ESPN Wide World of Sports Complex?

A Locker room and storage facilities are available at ESPN Wide World of Sports Complex, however they are not available for all competitions, events and functions. To learn whether your team is eligible to utilize these facilities during your visit, please contact your designated event manager.

Are wheelchairs available at ESPN Wide World of Sports Complex?

A Yes, wheelchairs are available for rent to Guests requiring assistance. Wheelchairs may not be reserved in advance are available on a first come, first serve basis. Pickup and drop off location is at the ESPN Clubhouse Shop located near the Box Office.

Daily rental price: $12.00 (with $100 refundable deposit)

Does ESPN Wide World of Sports Complex have an on-site response team for handling medical emergencies and other medical assistance?

A Yes, during events, athletic trainers, provided by AdventHealth, are present at the Complex and are able to respond to athlete injuries. Athletic trainers, provided by AdventHealth, may also be available for preventative taping pre-event, subject to availability and other restrictions.

Automated External Defibrillators (AEDs) are available at ESPN Wide World of Sports Complex, as well as the Walt Disney World Resort. AEDs can be used by any Cast Member or guest in response to a cardiac emergency. No training or certification is required, as the device will prompt the user with step-by-step verbal instructions. See your official ESPN Wide World of Sports guide map for icons denoting AED locations.

For more information about Automated External Defibrillators (AEDs) throughout Walt Disney World Resort, please visit the Walt Disney World Guest Services AED/Automated External Defibrillators page.

TRANSPORTATION AND PARKING

Does ESPN Wide World of Sports Complex provide transportation to and from the Complex for Guests?

A No. Unless special transportation has been arranged specifically for your event, all Guests are responsible for their own transportation to and from the ESPN Wide World of Sports Complex and other event competition venues.

Is parking available at ESPN Wide World of Sports Complex?

A Parking is available at the ESPN Wide World of Sports Complex. General parking is free and premium parking is available on select event dates for a fee. In the event the Sports Complex parking lots fill to capacity, Guests will be directed to alternate parking locations.

What is the address of ESPN Wide World of Sports Complex?

A The address for the ESPN Wide World of Sports Complex is:

ESPN Wide World of Sports Complex
700 S. Victory Way
Kissimmee, FL 34747

For Walt Disney World Resort driving tips, please visit the Walt Disney World Help Center page.

What is car locator?

A Car locator is a complimentary feature in the My Disney Experience mobile app. It uses Location Services to find and save your parking details at select Walt Disney World Resort parking locations, including ESPN Wide World of Sports Complex.

Learn More About Car Locator

CAREERS

How can I apply for jobs at ESPN Wide World of Sports Complex?

A Visit the Disney Careers page to learn more about opportunities with ESPN Wide World of Sports Complex and The Walt Disney Company.

Need More Help?

Use the links below if you need help or aren't finding answers to your questions.

or

Call (407) 939-1500
Available Monday – Friday
9:00 am – 5:00 pm EST

COMPLEX RULES

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